Lloyds Banking Group

Cookie Notice

In this section you'll find information about cookies – what they are, which ones we use on this site and how to manage them.

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What are cookies?

Cookies are small files that allow a website to recognise and track users. There are three different types of ‘first-party’ cookies – that is, cookies from this website – you should be aware of:

  1. Strictly necessary cookies: The cookies are necessary for the website to function properly.
  2. Functionality cookies: These enable the website to remember your choices and preferences, such as language settings or what type of member you are, and what Scheme you choose to view. They help to make the site easy to use.
  3. Performance and Analytical cookies: These collect information about how visitors use our site. They do not contain personal information such as names and email addresses, but helps us improve the site performance, and understand which areas of our website are most useful to you. You can choose whether to allow this kind of cookie.

There are also third-party cookies, which are issued from a different server's site. They could be used, for example, to trigger a banner advert based on the visitor's viewing habits. We don’t use these types of cookies.

How to manage your cookie settings

This website will not use cookies to collect personally identifiable information about you. However, if would like to restrict us capturing what you do on the site, you can change your cookie settings.

If you have any problems or need more details, you can visit www.aboutcookies.org for comprehensive information on cookies and how to change the settings on a wide variety of browsers, as well as how to delete cookies from your computer.

For information on how to do this on your mobile phone's browser, you'll need to refer to your handset manual.

Analytical cookies: Google Analytics

File names:

  • _ga
  • _ga_QKJ127039F

Purpose: These cookies collect anonymous information about site visitors, including the number of visitors to the site, where visitors have come to the site from and the pages they visit. We use this information to compile reports and help us improve the site.

More information: Read an overview of privacy at Google (or alternatively http://www.google.com/intl/en/policies/privacy/)

Type: 1st party – Performance

Functional cookies

File names:

  • step_1
  • step_2
  • analytics_consent

Purpose: These cookies remember your last selections on the site, so that you don’t have to choose them each time you visit – you can simply confirm who you when you visit again. As these are functional cookies, you don’t need to consent to this.

Type: 1st party – Functional